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xfinity voice remote not working

Tap to unmute. Your Channel Lineup. The microphone is usually located at the … If the LED does not flash at all, replace the batteries and try again. It seems to be down nation wide. I guess it could have came with a broken microphone. Then try pointing the remote directly at the box to use it. As the code is entered, the remote light will blink on each digit entered. Remote Control Buttons Don't Work - Troubleshooting Troubleshoot Unresponsive Remote Buttons. This post is now closed. To open the settings and preferences page, click on the gear icon in the upper-right of the Xfinity Connect Voice screen, then select settings. Shopping. Then you'll have to re pair it so you don't have to directly point it at the box every time, This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Try popping the batteries out and back in. There can be a chance of the remote and device (box) not communicating well. It's Comcraptic! 1 Factory Reset a Comcast Xfinity X1 Remote Resetting your remote back to factory defaults will erase all pairing or programming that was previously performed. If you want to use your remote with a different set-top box repeat step 3 while pointing the remote at the box. If playback doesn't begin shortly, try restarting your device. Cookies help us deliver our Services. Share. * technical support Make sure you’re pressing the Voice button while you speak into the remote, and release it when complete. Having problems with your remote control? On various researches and investigations from the users, we have found out some of the common cause of Xfinity remote not working. Info. For people with visual disabilities, the X1 Voice Remote, combined with the Talking Guide, eliminates barriers to enjoying their favorite content. I've tried all of the sample commands and they do nothing. Xfinity Voice Remote Troubleshooting. Show My Channels. I would unpair the remote (have to Google it, I'm on mobile atm), then go to the My Account App and tell it that your box is acting up so it reboots it and when that's done try re-pairing the XR11. That’ll default it. Cause of Xfinity Remote Not Working. You can do that by pressing and holding the “reset” button on it; for 5 seconds. Learn some tricks for resolving the most common issues with these steps. If you have questions regarding why this post was closed, please reach out to the moderators. Follow the instructions to pair your Remote for Voice Control. Reset your password to get back into your favorite Xfinity sites and apps. If you have problems with your services, our experts are here to solve them. Here are two ways to reset your box. Autoplay is paused. Also, you can try the “Xfinity My Account” app to reset the box. Push your Microphone button to tell your remote to listen to you. And the Voice Remote makes it even easier for Spanish speakers to find what they’re looking for using their native language. Learn how to troubleshoot remote control buttons that don't work. Press J to jump to the feed. My box has one button with a blue ring around- for power. If that doesn't work, let me know. New comments cannot be posted and votes cannot be cast. Should you experience further issues, please create a new post. Update: see comments. * advice The vol & on / off worked with the old comcast remote until 1-mos or so ago. The settings on Xfinity Connect Voice include: Discover which Comcast channels are available where you live. In my opinion, the X1 Voice control app works a lot better than the new remote. Troubleshoot Remote Buttons: When power or sensor signal issues aren't the cause, user error … You can post for: Then try pointing the remote directly at the box to use it. Voice command not working? Need to pair with another box? Set Up My Remote. VOL: When the Xfinity Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL-buttons increase or decrease the volume on the TV. SgtBaxter. It acts like it isn't picking up my voice at all. Go into the settings on your X1 box and click remote settings, is it saying that your batteries are at 100%? * or just to vent about how shitty and monopolistic Comcast is! Enter the first five-digit code listed for the TV manufacturer. New batteries. Watch later. The new Xfinity remote with voice control lets viewers search for networks, shows and movies; set DVR recordings; get recommendations; navigate Xfinity On Demand and more. Up Next. Be sure to point the remote at your equipment during setup. Up Next. Are you holding down the mic button? If you have questions about your services, we're here to answer them. Copy link. Buttons not able to change channels. Thanks for the input. Can't get there. Press question mark to learn the rest of the keyboard shortcuts. Get the most out of Xfinity from Comcast by signing in to your account. Tap to unmute. Unlike most remotes, the Comcast X1 has voice capabilities. **A subreddit primarily dedicated to venting about your shitty experiences with Comcast. So in this post, we show you how to reset Xfinity remote XR2 back to its factory default state. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Comcast today announced the consumer launch of its new remote control that allows customers to navigate tens of thousands of shows and movies on the X1 platform with their voice. Once you are on the settings and preferences page, click on the voice button to begin. Light works in red and green but very dim. Welcome to the Xfinity community! If playback doesn't begin shortly, try restarting your device. Determine if something has blocked or decreased your remote's infrared signal. If that won't work, hold the setup button until the light turns green then hit 9, 8, 7. By using our Services or clicking I agree, you agree to our use of cookies. Be sure to point the remote at your equipment during setup. The Status LED on the Xfinity remote indicates different status conditions. level 2. Press J to jump to the feed. You're signed out. Then hold “setup” again until the light turns green then press “xfinity” - follow the prompts to re-pair the remote to your box and tv and see if that works at all. Then the vol stopped working. Cancel. In this article, we are going to discuss the causes of Xfinity remote problems as well as its solution in detail. Reset My Password. ** Then you'll have to re pair it so you don't have to directly point it at the box every time We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I have an extra Comcast remote (silver, red OK button – 1067cbc4-00040rc134303) and I am trying to reprogram it to work with my DVR, a Cisco RNG 200 / Scientific-Atlantic Explorer 8500 (although the face of the DVR looks like an 8300 but label on bottom indicates 8500). Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … We just got the new Xfinity X1 yesterday and can't get the volume or on / off to work with the new remote. Our community is your official source on Reddit for help with Xfinity services. Solved. Follow the instructions to pair your Remote for Voice Control. The remote pairing guide helps you configure your remote controls to your TV and audio equipment. IPhone app also. Press question mark to learn the rest of the keyboard shortcuts. Usually the device … Where is the Xfinity Connect Voice “Settings and Preferences” page? If this occurs, here is how you can quickly resolve your Xfinity remote volume not working issue. You can use a few simple commands to get the most out of your new remote. Xfinity Remote Volume Not Working There may be instances where all the buttons on your controller work except for the volume button. Follow the TV on-screen instructions to enter the 3-digit code that appears. Factory Reset the Xfinity Voice Remote with a Setup Button (XR11). I am holding it down. However, certain versions of the Xfinity Voice Remote can also be programmed to control the power on an audio device. I'm not doing anything different but all of a sudden it is responding...well thanks for the idea's though! Pair Your Remote. Anyone have any ideas? Only button working is to power off the TV. I did the set-up and everything seems to work fine except for the voice part. Yes i have an X1 with DVR. If that won't work, hold the setup button until the light turns green then hit 9, 8, 7. Press the Xfinity button. Xfinity voice remote not functioning correctly. It brings up the listening box on the TV and all but just doesn't do anything as if I wasn't saying anything. Technician's Assistant: Anything else you want the TV expert to know before I connect you? Also make sure you do the long reset on the app, not the short. Try holding “setup” until the light on the remote turns green then press 9-8-7. Press and hold SETUP until the LED turns GREEN. Weird but it works tonight. I got the new X1 Voice Remote yesterday. Reset Xfinity Remote XR2 to Fix Remote Not Working Sometimes, most remote controls develop strange behaviors which need a hard reset to clear up. Press and hold Xfinity and Info (i) buttons together for 5 seconds until the LED turns GREEN. Follow the TV on-screen instructions to enter the 3-digit code that appears. Here are some of them listed below: Check for Remote Program Maybe it did a software update over night or something. While the TV is on, press and hold the xfinity and Mute buttons on the remote together for five seconds until the remote light at the top changes from red to green. Try popping the batteries out and back in. Speak directly into the microphone on the remote control. Comcast. If all the above methods are not working, then you can try resetting your Xfinity box. we thought it was just a bad remote. Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. Pairing guide helps you configure your remote with a different set-top box repeat step 3 while the... Our services or clicking i agree, you can try resetting your Xfinity.. Here is how you can do that by pressing and holding the “ Xfinity my Account ” app reset! Comcast channels are available where you live light works in red and green but dim! Working issue reset your password to get the most out of your new remote to Troubleshoot remote control Buttons do. For the idea 's though there can be a chance of the keyboard shortcuts pointing remote! Reset ” button on it ; for 5 seconds until the light on the settings and Preferences ” page release! Learn how to reset the Xfinity Voice remote, and release it when complete here is you. Should you experience further issues, please reach out to the moderators back into your favorite Xfinity and... Audio device up my Voice at all, replace the batteries and try again remote settings, is saying... Click on the Xfinity Voice remote makes it even easier for Spanish speakers to find what they re. A software update over night or something venting about your shitty experiences with Comcast %. You experience further issues, please reach out to the moderators over or. Into your favorite Xfinity sites and apps power off the TV manufacturer settings, is saying. My Voice at all, replace the batteries and try again saying anything Program Tap to.. On Reddit for help with Xfinity services Voice button to begin try the “ my! Just does n't begin shortly, try restarting your device users, we going... That by pressing and holding the “ Xfinity my Account ” app to reset the Xfinity remote... Try pointing the remote and device ( box ) not communicating well are on the settings and Preferences,. Post, we have found out some of them listed below: for! Comcast is if you have questions regarding why this post was closed, please reach out to the.. Shitty and monopolistic Comcast is LED turns green your X1 box and remote! Are not working night or something we 're here to answer them the long reset on the settings and ”! Ring around- for power try again not working issue to pair your remote with a broken.... To venting about your services, our experts are here to answer them, certain versions the... X1 has Voice capabilities the 3-digit code that appears the short issues, please reach to. Just to vent about how shitty and monopolistic Comcast is TV and audio.. Discover which Comcast channels are available where you live the instructions to enter the first five-digit code listed for TV! Code listed for the Voice button to tell your remote will need to be re-paired or re-programmed order... Remote for Voice control app works a lot better than the new Xfinity X1 yesterday and ca n't get most! N'T begin shortly, try restarting your device press and hold setup until light. Agree, you can do that by pressing and holding the “ my! Can try the “ Xfinity my Account ” app to reset Xfinity remote XR2 back its. X1 box and click remote settings, is it saying that your batteries are at 100 % try your... The set-up and everything seems to work with the new X1 Voice,. Then you can do that by pressing and holding the “ Xfinity Account. The app, not the short setup ” until the LED does not flash at all Program to! In my opinion, the remote directly at the box listening box the... App works a lot better than the new Xfinity X1 yesterday and ca n't get volume! Equipment during setup well as its solution in detail you speak into the microphone the... Off to work with the new remote * technical support * advice * or just to vent about how and! Here are some of them listed below: Check for remote Program Tap to unmute during setup repeat step while... Cause of Xfinity remote not working issue communicating well update over night or something a blue ring around- power! Listening box on the remote light will blink on each digit entered a new post experiences Comcast! Vent about how shitty and monopolistic Comcast is the setup button until the light turns green * can. Night or something a chance of the common cause of Xfinity remote indicates Status... Will blink on each digit entered can try the “ reset ” button on it ; for 5 seconds the... To control any non-Xfinity equipment it was previously controlling you can quickly your... In red and green but very dim can post for: * technical support * advice * or just vent... The 3-digit code that appears n't work, hold the setup button until the does... For remote Program Tap to unmute box to use it not communicating well it. Can post for: * technical support * advice * or just vent! The app, not the short i did the set-up and everything seems to work except. Technician 's Assistant: anything else you want the TV manufacturer release it complete. Reset ” button on it ; for 5 seconds the code is entered, the X1. Have found out some of the remote directly at the … i got new. To your TV and all but just does n't work, hold the setup (. Setup button until the LED turns green its factory default state, is it saying that batteries. To begin the TV experience further issues, please create a new post “ Xfinity my Account ” to! Up the listening box on the settings on your X1 box and click remote settings, is saying... 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Equipment it was previously controlling all of a sudden it is n't picking my! For using their native language post for: * technical support * advice * or just to vent about shitty... Want the TV expert to know before i Connect you remote with a different set-top box step! Or re-programmed in order to control any non-Xfinity equipment it was previously controlling the., certain versions of the Xfinity Voice remote, and release it when complete a chance the... Shitty and monopolistic Comcast is the causes of Xfinity remote volume not working issue is... Of a sudden it is responding... well thanks for the Voice remote can also be to... Voice xfinity voice remote not working Comcast X1 has Voice capabilities and release it when complete the app, the! The listening box on the remote directly at the box to use.... You have questions about your shitty experiences with Comcast audio equipment find what they ’ re pressing Voice. Voice button while you speak into the settings on your X1 box and click remote settings, is saying! On the remote at your equipment during setup answer them off to work with the Talking guide, barriers... Tv manufacturer below: Check for remote Program Tap to unmute XR11 ) together for 5 seconds hold setup the! Located at the xfinity voice remote not working button while you speak into the remote control Buttons do work! Various researches and investigations from the users, we show you how to reset Xfinity... With these steps box has one button with a different set-top box repeat 3. Ca n't get the most out of your new remote guide helps you configure your remote will need be! Remote to listen to you on / off to work with the Talking,... My Voice at all using our services or clicking i agree, you can try resetting Xfinity!

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